Are you an experienced Claims Coordinator looking for your next opportunity to support a value driven non-profit? Are you interested in working for an organization that promotes western US agricultural products across the world? Our mission is to increase international growth of Western agribusiness by providing financial support, export readiness and business development services to companies located in the thirteen Western United States, Guam, and the Commonwealth of the Northern Mariana Islands. We achieve organizational excellence through efficient and effective people, systems, and processes.

As a detail-oriented Claims Coordinator, you will review and process all of our organization's expense claims for reimbursement, provide excellent customer service to cross-functional team members and program participants through the claims process. This position may also provide other administrative support for various areas of the organization.

Responsibilities:

• Review and determine eligibility of claims for reimbursement that are submitted by company participants, contractors, team members and other stakeholders in accordance with company processes
• Follow claims process timelines and proactively discuss any issues with the Claims Manager
• Manage, track and update CRM in Backoffice application
• Work with Engagement Executive to communicate and resolve issues with participating companies including ineligible claims, missing documentation, etc.
• Prepare Claims Report and provide to Program Director monthly and share with the Director of Finance & Administration and share recommendations for improvement
• Proactively report any suspicion of fraud to claim lead
• Process the claim in accordance with the Market Access Program, Agricultural Trade Promotion, federal travel regulations, FundMatch guide, Global Connect guide and any other applicable internal policies
• Manage record keeping of claims documentation per mandatory record retention requirements
• Promote a culture of trust, service, integrity, excellence, and accountability
• Create, model, and maintain a work culture that supports and values inclusion, equity, and diversity

Minimum Qualifications:

• Associate’s degree in business, accounting or another related field
• 3-5 years' experience in claims processing, A/P, A/R, or another related field
• Excellent organization skills
• Outstanding attention to detail
• Strong analytical skills
• Excellent communications skills; oral, verbal, and written
• Strong customer service skills
• Proven ability to track, monitor and report on a variety of project and third-party activities
• Proficient in Microsoft Office Suite

Benefits:

• Employer paid medical, dental, short-term disability, long-term disability, life-insurance coverage for employee. (Family benefits included at a cost to employee)
• Flexible Spending Account
• Participation in 401k plan with employer match 100% up to 6% match
• 12 Paid Holidays
• Paid Time Off Plan
• Sick Paid Time off Plan
• Flexible Work Schedule
• Recognition Program

Compensation Range Based on Experience:

This position is non-exempt with a wage band ranging from $22/hour to $28/hour.

Benefits:

Competitive benefits package. Medical, Dental, Vision and PTO