Want to work in a fun environment with like-minded, hard-working and upbeat team of employees? We want to bring you on to our fast-paced wholesale plush toy company! We offer great benefits with opportunities for personal and professional growth.

Nature Planet manufactures toys in Asia and sells to zoos, museums, aquariums, outdoor/adventure retailers, national and state parks, and other tourist-centric attractions. Nature Planet is seeking a Customer Service Admin.

Responsibilities and Duties:

• Answer phones and assist with general customer service inquiries: may include sending invoices, updating order status, sending order confirmations, updating customer profiles, inbound and outbound call management, email management. 
• Troubleshoot shipping issues
• Prepare invoices, return authorizations and credit memos
• Assist Order Entry for Sales and Accounting
• Learn our plush product lines with proficiency

Skills/Qualifications Required:

• Work on-site 100% at 225 Ottley Drive Northeast, Atlanta, GA 30324
• 2+ years of clerical or administrative experience
• 1-2 years customer service experience
• Excellent written and oral communications
• Must be organized & detail oriented
• Proficient in Microsoft Office, Excel is a must!
• Warehouse/logistic experience preferred. 
• ERP experience is a plus!
• A positive & calm attitude even while stressed
• Fast and accurate data entry skills
• Team player in a fast-paced environment
• Ability to adopt our four values:
• To be fast and ready to execute
• To be honest and always tell it like it is
• To be innovative and think outside the box
• To let a good sense of humor infuse everything we do

We offer:

• Starting salary - $20.00 to $23.00 per hour
• 401(k) with 100% company matching up to 3% of contributions and 50% matching up to 5% of contributions
• Medical and Dental Insurance
• Full time, Monday-Friday
• 15 days paid time off
• 10 paid holiday